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Amperecloud Platform
First Steps
General
Amperecloud platform - Account & Settings
Amperecloud Platform - Technical Information
Amperecloud Log
Amperecloud Platform
General
Access & user management
Master Display
Monitoring
Dashboards
Status
Alerts
Tickets & CMMS
Services
Logbook
Digital Twin
Master Data
Reports
Data
Remote Control
Datalogger & Feed-in Management
Management & Data
Connection
External data loggers
Yield loss
API & Interfaces
Company administration & organization
Plant & market services
Products & Subscriptions
Disruptions & Issues
Data security
Amperecloud Log
General
Scope of delivery & accessories
Deployment concept
Setting up the router & Ethernet-network
Commissioning
Connecting Devices
Troubleshooting
Specifications & Settings
Costs
Ordering & Shipping
Documents
Pre-built electrical cabinet: Amperecloud Cabinet
Installation Service
Other
Amperecloud Operations
General
Direct marketing & remote controllability
General
Billing & payment
Contract
Setting up Energy Trading & Remote Control
Remote controllability (FSB) & measurement concept
Remote Control Systems
Introduction
Amperecloud Control - The Solution for your Remote Control System
Commissioning of RCS
Relevant Documents & Information
Technical Background Information
Glossary & FAQ
Invoices & contract
Contract
Invoice
Compatible Hardware & Software
General information
Hardware
Glossary
Terms of use & service descriptions
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Knowledge Base
Amperecloud Platform
First Steps
General
Amperecloud platform - Account & Settings
Amperecloud Platform - Technical Information
Amperecloud Log
Amperecloud Platform
General
Access & user management
Master Display
Monitoring
Dashboards
Status
Alerts
Tickets & CMMS
Services
Logbook
Digital Twin
Master Data
Reports
Data
Remote Control
Datalogger & Feed-in Management
Management & Data
Connection
External data loggers
Yield loss
API & Interfaces
Company administration & organization
Plant & market services
Products & Subscriptions
Disruptions & Issues
Data security
Amperecloud Log
General
Scope of delivery & accessories
Deployment concept
Setting up the router & Ethernet-network
Commissioning
Connecting Devices
Troubleshooting
Specifications & Settings
Costs
Ordering & Shipping
Documents
Pre-built electrical cabinet: Amperecloud Cabinet
Installation Service
Other
Amperecloud Operations
General
Direct marketing & remote controllability
General
Billing & payment
Contract
Setting up Energy Trading & Remote Control
Remote controllability (FSB) & measurement concept
Remote Control Systems
Introduction
Amperecloud Control - The Solution for your Remote Control System
Commissioning of RCS
Relevant Documents & Information
Technical Background Information
Glossary & FAQ
Invoices & contract
Contract
Invoice
Compatible Hardware & Software
General information
Hardware
Glossary
Terms of use & service descriptions
Amperecloud Platform
Brief instructions on all functions, solutions to technical problems & information on compatibility and API.
General
Workflow with platform (alerts, tickets, Services)
Access & user management
Getting access to Amperecloud Platform
Reset password
Administrator/Regular user
Profile: Notifications
Profile management on Amperecloud Platform
Language selection
Login
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Master Display
Map View
Creating a master display
Monitoring
Monitoring settings and views (overview)
Monitoring: Views
Dashboards
Creating a dashboard
Dashboard user administration
Dashboards Basic functions
Creating a widget (heatmap)
Creating a widget (table)
Creating a widget (number)
Creating a widget (chart)
Creating a widget (webcams)
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Status
Status code
Alerts
Muting alerts
Creating and configuring alerts
Setting/assigning alert notifications
alert system
Alert System (Overview)
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Tickets & CMMS
Assigning tickets
Creating labels for tickets
Maintenance mode (offline mode)
Assignment rules
Tickets: Usage
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Services
Overview: Services
Creating Services
Logbook
Logbook
Exclusions
Digital Twin
Creating calculations
Copy, cut & paste
General (digital twin)
Connecting battery storage to Amperecloud Platform
Replace inverter: Device management
Assign Facility coordinates
Panel String Groups
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Master Data
View and edit master data
Customization of the master data system for administrators (managing tabs, categories and text fields)
Reports
Reports and templates in Amperecloud
Creating of the report “Peak billing for yield losses (active power limitation) (relative), (DVM and NSM)”
Data
Exporting Measurement Data
Creating a data import
Data analysis
Remote Control
Remote Control (in Platform)
Datalogger & Feed-in Management
FTP forwarding of the Amperecloud data loggers
"Amperecloud Log" area in Amperecloud Platform
Management & Data
Exporting and importing historical data
Delete facilities
Retrieve load profile data of a facility
Ownership of the data stored in the platform
Time interval for data processing in Amperecloud Platform
Use of the platform at module or string level
Check whether data is sent via the VPN certificate
Invoices in Platform
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Connection
Integration of storage facilities (battery / BESS) into the platform
Connecting biogas plants to the platform
Integration of wind turbines into the platform
External data loggers
Huawei SmartLogger1000 - 3000
External data loggers (General)
Set up Solarlog FTP export
Setting up FTP push - Sungrow Com 100
Connection of a data logger from another manufacturer via FTP push
See more
Yield loss
Creating a yield loss calculation
Actual/target ratio in PV yield monitoring
API & Interfaces
How the Amperecloud API interface works
Integration of data from the platform on an external website (e.g. Solarfox)
Inventory management in the platform
Company administration & organization
Move assets between different companies on Platform
Changing direct marketers in the digital twin
Switch between companies in the Amperecloud Platform
Plant & market services
Book a commissioning date for a facility
Book training for new employees
Products & Subscriptions
Amperecloud packages (differences between Professional and Enterprise)
Use of Platform as a white label solution
Countries available for the use of Amperecloud products
Ordering Amperecloud products via Platform
Grayed out menu items/availability of functions and services
Communication of product updates
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Disruptions & Issues
Missing data display in Platform
Causes for missing data transmission of the inverters
Fixing VPN problems after installation
Contact for technical problems in the Amperecloud system
Connection problems with a third-party logger
Exporting Error Log (Google Chrome)
See more
Data security
Data security at Amperecloud