The maintenance mode in Amperecloud Platform offers an offline mode that is particularly suitable for use on tablets. It enables maintenance jobs to be processed without an internet connection. In this guide, you will learn how to use maintenance mode effectively.
Instructions for using the maintenance mode
1. activate offline mode
- Log in to the Amperecloud Platform.
- Click on your name at the top right of the screen.
- Select "Activate offline mode" in the drop-down menu.
2. Select installations for offline mode
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Select the systems whose maintenance orders you want to process offline.
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Confirm your selection by double-clicking on "Activate offline mode". The selected installations are downloaded and are now available offline
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
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Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
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