1. Knowledge Base
  2. Terms of use & service descriptions

Terms of use & service descriptions


The links below will take you to the latest version of our General Terms and Conditions or service descriptions of individual products and services. Status: 11.09.2024.


General Terms and Conditions

Amperecloud Control (telecontrol technology) - Service description

Amperecloud Log - Service description

Amperecloud Operations - Service description

Amperecloud Platform - Service description

Amperecloud Remote - Service description

Report preparation - service description

Consulting - Service description

Installation service - service description

Migration service - service description


Need More Help?

If you encountered any difficulties or need further assistance, here are some steps you can take:

Contact Support:

  • Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.

Phone Support:

  • Call our customer service at

    +49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).


Share Your Feedback

If this article didn’t meet your needs or if you have suggestions on how we can improve, please let us know by submitting feedback. Your input helps us enhance our resources and support.