The "User Roles" feature is deactivated by default and must be activated by a super administrator.
Step by step instructions
1. Add user roles
Click on your company name in the top right-hand corner.
Select Company Admin from the drop-down menu.
Navigate to User roles.
All User roles that have already been created are now displayed.
To create a new User role, click on “Add user role”.
In the window that opens, enter the name of the User role and the settings and functions that members with this role can access.
Then save the role by clicking on “Save user role”.
2. Assign roles to members
Navigate to Members.
Now click on the first icon under Actions of a member to edit their user roles.
Click on the boxes next to the profile picture of a member to select and edit several members at the same time or on the box next to Name to select all members.
Now select all user roles to be added to the selected members under User Roles.
FAQs
Question: How do user roles and access rights relate to each other?
Answer: Features and facilities only need to be activated in one of the two areas for a member to be able to access them.
Additional resources:
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
-
Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
Share Your Feedback
If this article didn’t meet your needs or if you have suggestions on how we can improve, please let us know by submitting feedback. Your input helps us enhance our resources and support.