In the Amperecloud Log (formerly cloud.log) area, you can link your systems to one of our Amperecloud Log data loggers.
This table lists your existing data loggers and other information:
- Name - The name of your data logger. You can define this yourself. The name of the system is often stored here.
- Setup key - You should take this key with you when installing your Amperecloud Log, as you will need to enter it on site. The Amperecloud Log will use this setup key to link the installation to the digital twin on site.
- Linked installation - Displays the data logger of the linked installation
- Last contact - Shows when the data logger was last in contact with the platform.
By clicking on "Add data logger", you can create a new Amperecloud log or a setup key for your systems.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
-
Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
Share Your Feedback
If this article didn’t meet your needs or if you have suggestions on how we can improve, please let us know by submitting feedback. Your input helps us enhance our resources and support.