Creating labels for tickets

Labels are an effective way to organize tickets and quickly identify relevant information. In Amperecloud Platform, administrators can create and manage new labels. This guide explains the steps required to create new labels.

Steps for creating new labels

1. Navigate to the "Company settings" area

1. Log in to the Amperecloud Platform.

2. Click on the company name in the top menu to access the company settings.

2. Select "Ticket Labels

1. Select "Ticket Labels" in the new menu on the left. Here you will see a list of existing official and custom labels.

3. Create a new label

1. Click on the "New label" button at the bottom right of the screen to define a new label.

Need More Help?

If you encountered any difficulties or need further assistance, here are some steps you can take:

Contact Support:

• Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.

• Fill out a form: Complete our online support form. Please include all relevant information about your request, and our team will get back to you as soon as possible.

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