To integrate data from Amperecloud Platform on an external website such as Solarfox, you need an API key, which you can request from Amperecloud via your Customer Success Manager.
Prerequisites
Amperecloud Platform Enterprise: Make sure you have access to the Enterprise version of Amperecloud Platform, as the API integrations are usually available at this level.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
-
Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
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