- Knowledge Base
- Amperecloud Platform
- Products & Subscriptions
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First Steps
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Amperecloud Platform
- Monitoring
- Access & user management
- Company administration & organization
- Products & Subscriptions
- Data security
- Management & Data
- Disruptions & Issues
- Datalogger & Feed-in Management
- Connection
- External data loggers
- Alarms
- Tickets & CMMS
- API & Interfaces
- Reporting
- Digital Twin
- Plant & market services
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Amperecloud Log
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Amperecloud Operations
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Direct marketing & remote controllability
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Invoices & contract
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Remote Control Systems
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Terms of use & service descriptions
How can I order other Amperecloud products via Platform, e.g. Log, Operations, Control, or Remote?
Products cannot be ordered directly via Platform. Please contact your responsible Customer Success Manager.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
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Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
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