To create an individual control room view in the Amperecloud Platform, follow these steps:
1. Open the "Master Display" tab:
- Start by opening the "Master Display" tab in the Amperecloud Platform. This is the central area that provides you with an overview of all systems, their performance and any reported errors.
2. Selection of the viewing duration:
- Within the "Master Display" tab, you can select the viewing duration (day, month, year). This allows you to analyze the performance and the error message over different periods of time.
3. Map view
To view the map, please follow the instructions in the article: Map View.
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4. Sort attachments into folders:
- You have the option of sorting your attachments into folders. This is particularly useful for grouping attachments according to status or maintenance contracts. This can be done in combination with the master data system.
5. Search field for filtering the system list:
- Use the search field to filter the installation list by name. This makes it easier to search for specific installations within your Master Display.
6. Configuration of the displayed data:
- Configure which data from your systems should be displayed in the Master Display. You have access to yield and diagnostic data as well as data from your master data system.
- By clicking on "Sort" above the column title, you can sort the display according to a specific column.
- Click on the column title to specify which data should be displayed in this column. Depending on your access rights, this can be plant data or master data.
7. Navigation to the individual areas of the application:
- By clicking on a Facility in the list, you can navigate to the different areas of the application. These include Monitoring, Tickets, Data Studio and Master data. This allows you to analyze and manage each individual Facility in detail.
8. Add new Facility:
- If you want to add a new Facility, click on "New Facility".
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
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Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
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