Anmeldung
In the “Login” area, you must authenticate yourself to gain access to your companies and solar installations in the Amperecloud Platform.
As the platform uses e-mail addresses to identify users, it is not necessary to assign a user name.
If you do not yet have access data, you will find the next steps under
Account creation and activation or Company settings Members
If you have forgotten your e-mail address, as an employee of an ampere.cloud customer, please contact your administrator, who can provide you with your stored e-mail address.
Forgotten password
If you have forgotten your password, follow the steps in the article Reset password.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
-
Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
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