Yes, there are standard reports available in Amperecloud Platform that you can use:
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Maintenance & Service Reports: these reports contain all relevant information on maintenance work and service calls, including technician notes and photos.
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Yield & Yield Loss Reports: These reports provide an overview of the energy production of your systems as well as any outages or problems.
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Remote Controllability Log: This report shows the remote controllability activities and results of your installations.
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Plant exports: These are reports or data exports of your installations that you can use for further analysis or archiving.
In addition, Amperecloud Platform offers the possibility to create your own report templates. If you need specific customizations or individual report designs, you can either participate in workshops offered to use these features or contact your Customer Success Manager directly to discuss or commission customized templates.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
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Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
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