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Terms of use & service descriptions
Can I export my historical data or import it into Platform?
The Amperecloud Platform allows you to export historical data efficiently. This process can be realized via the "Data Export" function.
To import historical data, we currently offer the option of doing this by running a special script. To use the import script, you can submit a corresponding request to your personal contact.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
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Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
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