How can I determine whether data is being sent via the VPN certificate?

To check this, you can perform a TCP dump on the router on which the certificate is installed. To do this, proceed as follows:

  1. Open a terminal window.
  2. Enter the command tcpdump -i [interface], where "[interface]" is replaced by the corresponding network interface on your router. Example: tcpdump -i eth0
  3. Start the VPN connection setup or transfer data via the VPN.
  4. Check the output of the tcpdump. You should see data packets being sent over the VPN connection.

This method allows you to monitor the data traffic and ensure that data is being sent via the VPN certificate.

Note: The network interface may vary depending on the router and configuration.


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Contact Support:

  • Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.

Phone Support:

  • Call our customer service at

    +49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).


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