Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
- Fill out a form: Complete our online support form. Please include all relevant information about your request, and our team will get back to you as soon as possible.
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For connecting an Amperecloud data logger, please read the following article:
Management & Integration of Amperecloud Log Data Loggers
For FTP forwarding, please read the following articles:
Set up FTP Forwarding for Amperecloud Log Data Loggers
Set up FTP Forwarding for Data Loggers Connected via FTP Push
Prerequisites
If you have not yet created a system, you can find a guide here: Creating a Facility
If you have not yet added data loggers in the Digital Twin, you can find a guide here: Adding Information to the Digital Twin
1. Add and Configure FTP Data Logger
Steps:
1.1 Navigate to the “FTP Data Logger” tab
- Click on “Add Data Logger”
1.2 Add FTP Data Logger:
-
Name the Data Logger:
Use the same name as is used for the logger in the Digital Twin.Recommended naming convention:
Plant name + Data logger model + Number -
Select linked plant:
Choose the logger with the same name in the Digital Twin. - Select logger type:
Choose the correct data logger type from the dropdown menu. - Special case – Unknown data logger type:
If the data logger type is not listed, temporarily set it to “Unknown” and contact your point of contact so it can be implemented.
-
Enable FTP forwarding:
Activate the option for FTP forwarding so that data can be sent back to the current monitoring portal. A detailed guide can be found here: Enable FTP Forwarding -
Save
→ After saving, the new FTP Push will appear in the overview. There you can find the FTP username, FTP password, and FTP server.
2. Validation of Data Transmission
The following describes how to ensure that the data logger uploads data that can be read by the Platform.
2.1 Navigation
-
Open the “Data Studio” tab. The Data Studio helps to build the Digital Twin of the system from the data traces.
-
Select plant:
→ Use the dropdown menu at the top to select the relevant plant.
-
Create assignment rule:
- Click on “Add Assignment Rule”
2.2 Create Assignment Rule
-
Source: Select the added data logger of the plant.
Note: You can filter by plant and device type or directly search for the desired device in the search bar.
Check the box next to the desired data logger, then click Add Selected and finally Close.
-
View raw data:
→ All available raw data streams from the data logger will be listed.
If this is the case, the data transmission is validated.
Extended Information on SFTP Integration
When integrating a third-party logger, the Amperecloud Platform also supports SFTP to enable secure data transfer. Here are the necessary settings:
-
Server:
sftp-datalogger.ampere.cloud -
Port: 22
When configuring a Meteocontrol Blue'log, the username must be added to the path during the SFTP push:
-
Path:
/home/username-of-the-FTP-datalogger
After the directory /home/, add the respective username of the FTP data logger from the Platform (without brackets or spaces).
The access data such as username and password remain the same as for the FTP configuration.
- The FTP Push enables the third-party logger to automatically upload data to the specified FTP server, from where it can be processed in the Amperecloud Platform.
- Please note that certain functions of the Amperecloud Platform may only be fully compatible with the Amperecloud Log. For advanced functions such as direct marketing and reactive power control, the corresponding settings must be configured directly on the third-party logger.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
- Fill out a form: Complete our online support form. Please include all relevant information about your request, and our team will get back to you as soon as possible.
Share Your Feedback
If this article didn’t meet your needs or if you have suggestions on how we can improve, please let us know by submitting feedback. Your input helps us enhance our resources and support.