Access & user management
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      Profile management on Amperecloud Platform

      You can access your profile by clicking on your name in the top menu and then selecting the “Profile” menu item. In this article you will learn how to update your personal data, your password and your e-mail address.

      Profil Übersicht

      1. Update personal data

      In the “User” section, you can update your personal data such as name and contact information.

      2. Change password

      • The “Password” area allows you to change your password.
      • Security requirement: You will need to enter your current password to confirm.
      • If you have forgotten your password, follow the steps in this article:  

        Reset password

      3. Change your e-mail address

      • You can change your current e-mail address in the “E-mail” section.
      • Security requirement: For security reasons, you must also enter your current password here.

      4. Activate notifications

      To activate notifications, follow the steps in this article: 

      Need More Help?

      If you encountered any difficulties or need further assistance, here are some steps you can take:

      Contact Support:

      • Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
      • Fill out a form: Complete our online support form. Please include all relevant information about your request, and our team will get back to you as soon as possible.

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