General (digital twin)

The digital twin offers you the option of graphically depicting your system and making various settings. The main functions and options are summarized here:

  1. Graphical configuration: You can display your system graphically and make technical or monetary settings. This could include, for example, the configuration of the feed-in and purchase tariffs or the display of the devices installed on site.

  2. Automatic configuration of the Amperecloud log: Changes you make in the Digital Twin automatically affect the data collection of the Amperecloud Log on site. This ensures that the configuration of the logger is adjusted accordingly to reflect the current settings and configurations.

  3. Technical and monetary settings: You have the option to manage and adjust technical parameters such as device configurations or monetary aspects such as tariffs directly in the Digital Twin..

  4. Flexibility and adaptability: The Digital Twin allows you to design your installation according to your specific requirements, making changes that have a direct impact on operating parameters and data collection.

By using the Digital Twin, you gain full control of your plant and can efficiently manage and optimize both technical and financial aspects.


Need More Help?

If you encountered any difficulties or need further assistance, here are some steps you can take:

Contact Support:

  • Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.

Phone Support:

  • Call our customer service at

    +49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).


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