At Amperecloud, we place great importance on keeping our customers informed of important product updates.
Monthly newsletter and LinkedIn updates
Monthly Product Update: Once a month we publish a newsletter in which we present the latest product updates and improvements to our platform. If you want to stay up to date, you can easily sign up for the newsletter via our Amperecloud website.
LinkedIn: All product updates are shared on our LinkedIn profile. LinkedIn Profil
Receiving pop-up notices
Within the platform: As soon as you log in to the Amperecloud platform, you will be notified of new product updates via pop-up notifications.
Using the product feedback tool
Give feedback: Do you have suggestions for improving the platform or ideas for new functions? Use our product feedback tool to send your ideas directly to our product team.
Here's how: Visit the product feedback tool to submit your suggestions.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
-
Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
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