Pop-up notices within platform.
At Amperecloud, we place great importance on keeping our customers informed of important product updates. To ensure that you are always informed about the latest features and improvements, we use an efficient system for communicating updates.
Receiving pop-up notices
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Within the platform: As soon as you log in to the Amperecloud platform, you will be notified of new product updates via pop-up notifications.
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Targeted information: These notices appear immediately when an update is released and contain detailed information and instructions on how to use the new or changed functions.
Using the product feedback tool
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Give feedback: Do you have suggestions for improving the platform or ideas for new functions? Use our product feedback tool to send your ideas directly to our product team.
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Here's how: Visit the product feedback tool to submit your suggestions.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
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Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
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