1. Setting Up the Digital Twin
The Amperecloud LOG configures itself via the Digital Twin in Amperecloud Platform. Please ensure that the Digital Twin is created or prepared with a setup key before starting the process.
ℹ NOTE
If the Digital Twin has only been prepared with a setup key, it can still be created later. In this case, the Amperecloud LOG will automatically reconfigure itself remotely.
2. Download the Amperecloud LOG App
Download the Amperecloud LOG App from:
Alternatively, you can use the web version:
https://log-app.ampere.cloud/WelcomeScreen
ℹ For the web app, insecure connections must be allowed.
Method 1: Configuring Amperecloud LOG via Ethernet (Recommended)
3.1 Connect the Ethernet Cable
- Plug one end of the Ethernet cable into the Amperecloud LOG.
- Connect the other end to an Ethernet port on your router or switch.
3.2 Connect to the LOG
- Connect to the WiFi access point created by the LOG:
- SSID: Amperecloud LOG (<SERIAL NUMBER>)
- Password: amperecloud
- Open the app or web app.
- Enter the following Datalogger URL:
192.168.4.1 - Press Connect.
3.3 Configure the LOG
- In the Device Configuration section, navigate to the Digital Twin tile.
- Click Edit, enter the setup key from the platform (under Amperecloud LOG), and save.
3.4 LOG Configuration Completed
- Once the LOG LED turns turquoise, the configuration is successful.
- Under Digital Twin, you can verify which site is connected.
- If the LOG blinks yellow, the configuration failed. The app will indicate any issues (e.g., poor internet connection or incorrect settings). If necessary, repeat the setup.
Method 2: Configuring Amperecloud LOG via WiFi
4.1 Connect to the LOG
- Connect to the WiFi access point created by the LOG:
- SSID: Amperecloud LOG (<SERIAL NUMBER>)
- Password: amperecloud
- Open the app or web app.
- Enter the following Datalogger URL:
192.168.4.1 - Press Connect.
4.2 Configure the LOG
- In the Device Configuration section, navigate to the Digital Twin tile.
- Click Edit, enter the setup key from the platform (under Amperecloud LOG), and save.
4.3 Configure the WiFi Connection
- Navigate to Configure WiFi in the app.
- Under the Network tile, click Edit.
- Select your router’s SSID and enter the WiFi password.
- Save the changes.
4.4 LOG Configuration Completed
- Once the LOG LED turns turquoise, the configuration is successful.
- Under Digital Twin, you can verify which site is connected.
- If the LOG blinks yellow, the configuration failed. The app will indicate any issues (e.g., poor internet connection or incorrect settings). If necessary, repeat the setup.
5. Verify Incoming Data in the Monitoring Portal
Log in to Amperecloud Platform and check the Monitoring section to confirm that data is being transmitted.
ℹ NOTE
If you configure the Amperecloud LOG at home or in the office, it will not send data to Monitoring.
To verify connectivity, navigate to cloud.log (soon to be Amperecloud LOG) in Amperecloud Platform and check the Last Contact status. The LOG should contact the platform every minute, even if no devices are connected.
6. Helpful Articles
Account creation and activation
Adding information to the Digital Twin
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
- Fill out a form: Complete our online support form. Please include all relevant information about your request, and our team will get back to you as soon as possible.
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