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- Direct marketing & remote controllability
- Billing & payment
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Glossary
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Terms of use & service descriptions
Direct marketing (DVM) billing
Your direct marketing bill is created at the end of the month for the previous month. The prerequisite for this is that your metering point operator has transmitted all the necessary data in good time.
Billing procedure:
- Data collection: The metering point operator collects and transmits the relevant metering data from your system.
- Preparation of the bill: Your bill for the previous month is prepared on the basis of this data.
- Delivery: You will receive the invoice by e-mail.
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If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
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