Information on this page may change from time to time. If in doubt, please clarify the placement of an order directly with your Customer Success representative.
Work on a telecontrol project can only begin after the contract has been signed. This usually goes hand in hand with ordering an Amperecloud Log including an LTE router. If you need to clarify whether and how telecontrol technology will be implemented for you before the contract is signed, we generally still require the same information and documents as for a completed order, as this is the only way we can gain the final findings for a potential implementation.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
-
Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
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