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      Supported Energy Trader

      Currently supported energy traders:

      • EnBW 
      • ANE 
      • QCells 
      • Luminaza
      • Next Kraftwerke

      Further connections:

      • EmSys-based energy traders: All energy traders that work behind EmSys can also be supported.
      • On request: Additional energy traders can typically be added upon request, though this requires a contact person from the respective energy trader.

      Need More Help?

      If you encountered any difficulties or need further assistance, here are some steps you can take:

      Contact Support:

      • Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.

      Phone Support:

      • Call our customer service at

        +49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).

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