Switching direct marketers can be done in four simple steps. Here you can find out how to proceed and what information you need.
Step 1: Finding the right direct marketer
The first step in switching direct marketers is to select a new provider. In Germany, there are many different direct marketers with different services and offers. Choosing the best provider can therefore be a challenge.
We would be delighted if you chose us and would be happy to provide you with a non-binding offer via our offer route if the nominal output of your system is over 100 kWp. Learn more
Step 2: Calculate additional revenue
The potential income that you can achieve with a new direct marketer should be transparent and available online. Before making the switch, find out in detail about the earnings potential of different providers. Amperecloud provides a free yield potential calculator that you can use. Learn more
Step 3: Check and adhere to the notice period
The notice period for the existing contract is an important point to consider. Similar to a cell phone contract, the old contract should be terminated before the new one is concluded. The notice periods vary depending on the provider. You should therefore find out exactly what the notice periods are in your current contract.
Step 4: Have important information ready
You should have the following information to hand for the change of direct marketer:
- Name of the system
- Size of the system
- Approximate own consumption
- Market location ID (MaLo)
- Orientation of the system (azimuth)
- Inclination of the system
- Location of the system
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
-
Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
Share Your Feedback
If this article didn’t meet your needs or if you have suggestions on how we can improve, please let us know by submitting feedback. Your input helps us enhance our resources and support.