In order to be able to operate a facility with an Amperecloud log in compliance with all requirements of the grid operator and other parties, the requirements described on this page must be met.
Instructions for installing an Amperecloud Log can be found on the Guide page: Requirements for commissioning the Amperecloud log
Software & Licenses
- Access to Amperecloud Platform
- Purchase of any other necessary products and licenses (e.g. Amperecloud Control)
Network & Internet connection
- When using an Amperecloud LTE router, ensure that it has good reception at the installation site. If necessary, use external antennas.
- The network must be set up and configured in such a way that the Amperecloud Log has access to all relevant devices. If necessary, the customer must make adjustments according to Amperecloud's specifications. This includes, among other things, setting up and adjusting the configuration of routers, switches, inverters, NAG and uploading VPN certificates.
- If no Amperecloud router is used, a stable Internet connection must be provided elsewhere.
Devices from third-party providers
The following applies to all devices in a facility that are to be connected to an Amperecloud Log:
- Compatibility must be clarified with Amperecloud in advance
- The latest firmware recommended by the manufacturer must be installed
- Correct connection to the Amperecloud Log must be ensured
Inverter
- Correct settings for the connection to a data logger (Amperecloud Log):
- Activation of Modbus or similar protocols
- Assignment of Modbus IDs
- If necessary, set static IP addresses
- When using an Amperecloud Log as a parking controller:
- Setting according to the grid operator's specifications (E.9 sheet)
- Switch off gradients that could slow down or otherwise negatively influence the control by the Amperecloud Log.
The inverters must be set according to the manufacturer's settings for control by an external parking controller. In addition, further settings must be made on inverters according to Amperecloud specifications if required.
Meters & grid analysis devices
- Connection of meters & grid analysis devices for recording all necessary measured values and control variables
- Connection of the converters in orientation according to the consumer metering arrow system. This is clearly defined on the basis of the definition of imported and exported energy by the meter or the NAG.
- Setting the correct transformer ratios
Parking control & telecontrol
- Compatibility with the telecontrol technology of the grid operator or any third-party provider must be confirmed in advance by Amperecloud.
- All devices required for telecontrol (meters, sensors and telecontrol system) must be available and connected to the Amperecloud Log configured as a master.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
- Fill out a form: Complete our online support form. Please include all relevant information about your request, and our team will get back to you as soon as possible.
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