Process of Implementing a Remote Control Project

The execution of an FWT project follows the steps below:

• Receipt and confirmation of the order

• Review of documents and information to determine the type of FWT required

• Development of a concept (if necessary, creation of a communication or terminal plan)

• (Order of steps is swapped if the customer carries out the programming themselves):

  • Programming of any additional hardware (usually by Amperecloud)

  • Shipping of the log and the additional hardware

• Installation of the hardware at the plant
• Programming of the log by Amperecloud (remotely)
• Execution of commissioning or bit test with the customer or grid operator

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If you encountered any difficulties or need further assistance, here are some steps you can take:

Contact Support:

• Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.

• Fill out a form: Complete our online support form. Please include all relevant information about your request, and our team will get back to you as soon as possible.

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