1. Ensure Network Connectivity
- The Huawei SmartLogger and the Amperecloud LOG must be on the same local network.
- Make sure both devices are in the same subnet.
Example:
-
Smartlogger:
192.168.0.100 -
LOG:
192.168.0.101
2. Add Inverter to the Digital Twin
-
Edit the digital twin in the Amperecloud Platform.
For more information, refer to the following article:Adding devices in the digital twin (for FTP push and other connections)
-
Enter the IP address of the Huawei SmartLogger for the respective inverters.
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The slave ID of each inverter corresponds to the logical address configured in the SmartLogger.
3. Check Modbus TCP Settings on the Huawei SmartLogger
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Ensure that Modbus TCP is enabled.
Important: The address of the Huawei SmartLogger must not be the same as any of the inverter slave IDs.
4. Configure Active Power Reduction
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To enable remote control of active power via Amperecloud, the setting "Remote Communication Scheduling" must be activated on the SmartLogger.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
- Fill out a form: Complete our online support form. Please include all relevant information about your request, and our team will get back to you as soon as possible.
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