Performing a factory reset


⚠ ATTENTION
When resetting, all settings are deleted and all measurement data is removed from the SD card.

Gehäuseoberseite Name Beschreibung
Prog. Program-Taster
Reset Reset-Taster
 

To perform a factory reset, please follow these steps for the Amperecloud data logger:

  1. Prepare hardware:

    • Make sure the data logger is powered on and all connections are intact.
  2. Use reset button:

    • Locate the reset button on the top of the data logger housing.
  3. Carry out the reset procedure:

    • Press the reset button.
    • Within the next 2 seconds, press the Program button (Prog.) and hold it down for at least 1 second. Then release the Program button again.
    • Repeat the previous step (press and release the Prog. button) a total of three times in succession.
  4. Monitor status:

    • During the factory reset, the data logger LED flashes alternately in the colors RED and BLUE.
  5. Wait and restart:

    • After about 60 seconds, you should see the LED light up steadily, indicating that the reset is complete.
    • Now you can start configuring the data logger again. This typically involves setting up the network connection and other required settings.

Need More Help?

If you encountered any difficulties or need further assistance, here are some steps you can take:

Contact Support:

  • Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.

Phone Support:

  • Call our customer service at

    +49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).


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