① Please ensure that the bus topology corresponds to the manufacturer's specifications.
② Connect the terminal block according to the above specifications.
⚠ WARNING
Please ensure that the signals are protected against overvoltage (between each other and to ground [pin 2]).
⚠ ATTENTION
Please ensure that the bus is designed in accordance with the manufacturer's specifications of the third-party devices and the requirements of the EIA-485 standard. Otherwise the transmission could be interrupted or faulty.
ℹ NOTE
This information is only relevant if you wish to deviate from the standard bus configuration: The RS485 interface can be configured via a group of three jumpers. These form the terminating resistor (middle jumper) and bias voltage (outer jumpers). All three jumpers are set in the factory setting.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
Phone Support:
-
Call our customer service at
+49 30 6293 77201. Our support hours are Monday to Friday, 9 AM to 5 PM (local time).
Share Your Feedback
If this article didn’t meet your needs or if you have suggestions on how we can improve, please let us know by submitting feedback. Your input helps us enhance our resources and support.