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First Steps
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Amperecloud Platform
- General
- Access & user management
- Master Display
- Monitoring
- Dashboards
- Status
- Alerts
- Tickets & CMMS
- Services
- Logbook
- Digital Twin
- Master Data
- Reports
- Data
- Remote Control
- Datalogger & Feed-in Management
- Management & Data
- Connection
- External data loggers
- Yield loss
- API & Interfaces
- Company administration & organization
- Plant & market services
- Products & Subscriptions
- Disruptions & Issues
- Data security
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Amperecloud Log
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Amperecloud Operations
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Direct marketing & remote controllability
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Remote Control Systems
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Invoices & contract
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Compatible Hardware & Software
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Glossary
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Terms of use & service descriptions
Finding your contract conditions
The detailed contract conditions, including term, notice period and other relevant information, can be found in your contract document. If you have specific questions about the terms of the energy management or direct marketing contract, we recommend that you consult the relevant contract document.
If you require further assistance, our customer support team will be happy to help you. Contact us by e-mail direktvermarktung@amperecloud.com or phone (+49 30 91733653) for further information on your contract terms.
Need More Help?
If you encountered any difficulties or need further assistance, here are some steps you can take:
Contact Support:
- Email: Reach out to our support team by emailing us at support@amperecloud.com. Provide as much detail as possible about the issue you're facing.
- Fill out a form: Complete our online support form. Please include all relevant information about your request, and our team will get back to you as soon as possible.
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